Shipping policy
Shipping Policy
At My Golden Finds, we aim to make your shopping experience as smooth and enjoyable as possible. Below you’ll find all the details about how we ship our vintage and antique pieces.
Processing Times
All orders are dispatched within 1–3 working days.
If we anticipate any delay (for example, during busy periods), we will contact you directly.
Shipping Options
We proudly offer free worldwide shipping on all orders.
Depending on your location, your order may be shipped via Royal Mail, a tracked courier service, or an equivalent international carrier.
Typical delivery times:
- UK: 1–3 working days after dispatch
- EU: 5–10 working days
- USA & Canada: 7–14 working days
- Rest of World: 7–21 working days
Please note that these are estimates and may vary depending on customs processing or regional delays.
Tracking Information
All orders are shipped using tracked services for your peace of mind.
Tracking details will be sent to your email once your order is dispatched.
International Customers (Important)
For customers outside the UK:
- Customs duties, taxes, or import fees may apply upon delivery.
- These additional charges are the responsibility of the customer, as they vary by country and are outside of our control.
We recommend checking your local customs guidelines for accurate information.
Packaging & Care
Each piece is carefully packaged to ensure it travels safely to you.
We use secure, protective packaging suitable for fine jewellery.
Shipping Questions?
If you have any questions about shipping times, tracking, or delivery, please reach out to us at:
📧 hello@mygoldenfinds.com